Biography

Professor Bendoly joined Goizueta Business School in 2001 after receiving a PhD in the fields of Operations Management and Decision Sciences from Indiana University. Along with these specializations, his academic background includes an Information Systems orientation including Database, ERP and Knowledge management focuses. This background supported his involvement as an instructor and developer of SAP implementation and ABAP/4 programming curriculum currently in place at Indiana University

Before starting his doctoral program, Elliot worked as a research and design engineer and group leader for Intel's Polymer Core Competency in Chandler, Arizona. In this role he was predominantly involved with failure analysis for micro-chip processor package assembly and in the design of facilities and procedures for such tests. While in Cleveland, he served as a survey analyst for the International Motor Vehicle Program at the Weatherhead School of Management's Center for Regional Economic Issues.

His research has been published in a number of academic journals including the Journal of Operations Management, Production and Operations Management, MIS Quarterly, the Journal of Applied Psychology, EJOR, IJOPM, Decision Support Systems and Information & Management. He has co-edited a text titled “Strategic ERP Extension and Use” and is an Associate Editor for both the Journal of Operations Management and the Decision Sciences Journal. Professional affiliations include officer roles in both the Academy of Management’s OM division as well as the Behavioral Process Management section of INFORMS (an arm of the Behavior Dynamics in Operations Management network, which he co-founded).

Publications

• Understanding behavioral sources of process variation following Enterprise System deployment (with M. Cotteleer), Forthcoming at the Journal of Operations Management
• Silver Bullet junkies and the codifiers that love them (with C. Speier), Forthcoming at Decision Sciences
• The role of operational interdependence and supervisory experience on management assessment systems (with G. Bachrach and B. Powell), Forthcoming at Production and Operations (2008)
• Moderating effects of ERP information access on project management behavior, performance and perceptions (with M. Swink), Journal of Operations Management, 25(3), 2007
• Performance Metric Portfolios: A Framework Grounded in Operations Strategy (with E. Rosenzweig and J. Stratman), Production and Operations Management, 16(2), 2007
• Resource Enablement Modeling: Implications for Studying the Diffusion of Technology, European Journal of Operational Research, 25(1), 2007
• Bipolarity in Reactions to Operational ‘Constraints': OM bugs under an OB lens (with D. Hur), Forthcoming in the Journal of Operations Management
• Behavior in Operations Management: Assessing Recent Findings and Revisiting Old Assumptions (with K. Donohue and K. Schultz), Forthcoming in the Journal of Operations Management
• Order lead-time improvement following enterprise-IT implementation: An empirical study (M. Cotteleer), MIS Quarterly, 30(3), 2006
• ERP in the minds of supervisors: Joint roles of task interdependence and cultural norms (D.G. Bachrach, H. Wang and S. Zhang), International Journal of Production and Operations Management, 26(5), 2006
• Organizational Citizenship Behavior and Performance Evaluations: Exploring the Impact of Task interdependence (with D.G. Bachrach, B. Powell and G. Richey ), Journal of Applied Psychology, 91(1), 2006
• ERP system and implementation-process benefits: Implications for B2B e-procurement (with T. Schoenherr), International Journal of Operations and Production Management, 25(4), 2005
• Impacts of availability and perceptions of integration in multi-channel operations with D. Blocher, K. Bretthauer, S. Krishnan and M.A. Venkataramanan), Journal of Service Research, 7(4), 2005
• Value chain resource planning: Adding value with systems beyond the enterprise (with A. Soni and M.A. Venkataramanan), Business Horizons, 2004, 47(2)
• ERP architectural / operational alignment for order-processing performance (with F.R. Jacobs), International Journal of Operations and Production Management, 2004, 24(1)
• Theory and support for process frameworks of knowledge discovery & data mining from ERP systems, Information & Management, 2003, 40(7)
• A process-based model for priority convergence in multi-period group decision-making (with D.G. Bachrach), European Journal of Operational Research, 2003, 148(3)
• Enterprise resource planning (ERP): Developments and directions for operations management research (with F.R. Jacobs), European Journal of Operational Research, 2003, 146(2)
• Attributions of the 'Causes' of performance as an alternative explanation of the organizational citizenship behavior / organizational performance relationship (with D.G. Bachrach and P.M. Podsakoff), Journal of Applied Psychology, 2001, 86(6)

Areas of Specialization

• Alignment of operational strategies, policies and IT capabilities in extended-enterprise planning
• Interactions between resource allocation decisions and organizational behavioral dynamics

Achievements and Honors

• Alumni Award for Excellence in Research - Emory University, 2006
• Best Doctoral Dissertation Award - Society of Logistics Engineers, 2001
• William Panschar Associate Instructor Teaching Award - Indiana, 2000
• Best Application Paper Award - Decision Sciences Institute, 1999

Professional Memberships and Activities

• BDOM Network
• Academy of Management
• Decision Sciences Institute
• INFORMS
• POMS
• APICS

Academic Background
PhD, Operations and Decision Technologies, Indiana University, 2001
MB, Operations and Decision Technologies, Indiana University, 1999
BA, Applied Economics, Case Western Reserve University
BS, Materials Engineering, Case Western Reserve University