Biography
Deborah Valentine is the founding manager of the Goizueta Business Writing Center (http://www.bus.emory.edu/bwc/). She teaches business communication, cross-cultural business communication, and business communication for international students. She consults with and provides communication training for corporations such as Coca-Cola, IBM, and BellSouth. In addition, she serves as a member of the board of directors for the Association for Business Communication.

Publications

• Guide for Internationals: Culture, Communication, and ESL (English as a Second Language), Prentice Hall, 2005.
• Guide to Cross-cultural Communication, Prentice Hall, 2004.
• A Business Writing Center Serves Writing Requirements in a Pre-professional Program, Business Communication Quarterly, March 1999.
• Five Fallacies of International Negotiation, with Sherron Bienvenu, Competitive Edge, August 1997.

Areas of Specialization

• Designing and implementing business writing centers
• Multicultural, cross-cultural workplace communication
• Business writing
• Communication trends in business
• Business standards for e-mail

Professional Memberships and Activities

• Board of Directors, Association for Business Communication
• Manager, Business Writing Center
• Website manager, communication related sites at Goizueta
• Chair, Intercultural Committee, Association for Business Communication

Selected Consulting Clients

• The Coca-Cola Company
• LHS/Sema Group Telecoms
• IBM
• BellSouth
• National Data Corporation/Global Payment Systems
• HomeBanc
• Ritz Hotels
• Compas Retail

Academic Background
M.S. Ed, Troy State University, 1974
B.S., University of North Texas, 1970